The resources available to help you with Dynamics CRM are vast, but it’s difficult to find exactly what you need when you need it. We will highlight strategic or insightful links here.


 

Microsoft Blogs:

Microsoft CRM Success Program Blog

Microsoft Dynamics CRM Team Blog

 


Upcoming Release Information:

Microsoft Dynamics CRM 2015 Release Preview Guide


 

Mobile Device Resources:

eBooks-

5 Cool Things You Can Do With CRM For Tablets

Go Mobile With CRM For Tablets

Go Mobile With CRM For Phones


Sales and Marketing:

 videos-

Introduction to CRM 2013

Sales and Marketing Success

Content Marketing Like a Pro

Introducing Social Insights

 


 

Quick Tips

Quick Create Forms

 


Case Studies

DSM Expands Sales with CRM Tool, While Saving One Day a Week Per Sales Executive
“After deploying Microsoft Dynamics CRM, the company saw an immediate growth in sales of between 3 and 5 per cent.”  Read More

Major Asian Bank Achieves Single Customer View With CRM Implementation
“After considering multiple solutions, we realized that Microsoft Dynamics CRM offers the best solution for our business due to its ability to integrate multiple business units and to support collaboration between sales, marketing and services teams.” Lim KuoSiong, Head of IT and eBusiness, Maybank Singapore Read More

Unified Case Management Solution Reforms the PA Criminal Justice System 
A Unified Case Management application, built on Microsoft Dynamics CRM, provides a common platform and enables information exchange among several departments in the Criminal Justice System. A Unified Case Management application, built on Microsoft Dynamics CRM, provides a common platform and enables information exchange among several departments in the Criminal Justice System. Read More