You’ve invested significant resources into implementing Microsoft Dynamics CRM. With our CRM Admin Assist program, our certified experts will be there to provide administrative services, answer “how-to” questions, create views and dashboards, provide training, offer advice on upcoming CRM functionality, and help encourage user adoption. All with no additional fees.
Our CRM Admin Assist services keep your users productive and efficient. We provide a level of service designed to reinforce and facilitate your mission critical CRM business processes. User adoption and satisfaction will increase with the ability to access consulting support and administrative services on an as-needed basis.
What is Generally Included:
• Unlimited CRM AdminAssist Services for a Fixed, Monthly Fee
• Admin Level Calls – New User, View Not Working, etc.
• Basic Views, Queries, “how do I…” Assistance
• Monthly Training Webinars
• Proactive System Reviews
• Best Practice Tips, Direction, Road Map That Makes Sense
• User Adoption Recommendations, Strategy
• Response Time of Less Than 3 Hours on Cases Submitted by 2:00 PM Pacific
• Support via Phone, Email, and Online Meeting
• Response Hours Monday through Friday — 7:00 AM to 5:00 PM Pacific
• xRM3 Listed as Your Dynamics CRM Partner of Record
• Annual Agreement Required, Billed Monthly
• Pricing Based on Licensed Dynamics CRM User Count
• Discount for Advance Annual Payment in Full
Let’s get busy, contact us today to see if your company qualifies.